Thanks for the response. I have followed the steps provided and copied the information requested. However in the Minidump files the 'Caused by Driver' field is empty in all the 3 cases. What do I do next?
System Summary
-----------------
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Manufacturer Dell Inc.
System Model Latitude E6500
System Type X86-based PC
Processor x86 Family 6 Model 23 Stepping 10 GenuineIntel ~2259 Mhz
BIOS Version/Date Dell Inc. A12, 2/13/2009
SMBIOS Version 2.4
Windows Directory C:WINDOWS
System Directory C:WINDOWSsystem32
Boot Device DeviceHarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = '5.1.2600.5512 (xpsp.080413-2111)'
Time Zone Eastern Daylight Time
Total Physical Memory 4,096.00 MB
Available Physical Memory 2.69 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 5.29 GB
Page File C:pagefile.sys
Video Driver Info
-------------------
Name ConfigMgr Remote Control Driver
PNP Device ID ROOT*CM_RCDISPLAY0000
Adapter Type Mobile Intel(R) 4 Series Express Chipset Family, Microsoft compatible
Adapter Description ConfigMgr Remote Control Driver
Adapter RAM 1.00 GB (1,073,741,824 bytes)
Installed Drivers igxprd32.dll
Driver Version 4.00.6163.1000
INF File oem26.inf (mirror section)
Color Planes 1
Color Table Entries 4294967296
Resolution 1280 x 800 x 60 hertz
Bits/Pixel 32
Driver c:windowssystem32driverssmsmdm.sys (4.00.6163.1000 (SCCM.080317-2110), 12.16 KB (12,448 bytes), 4/8/2008 5:27 PM)
Name Mobile Intel(R) 4 Series Express Chipset Family
PNP Device ID PCIVEN_8086&DEV_2A42&SUBSYS_024F1028&REV_073&61AAA01&0&10
Adapter Type Mobile Intel(R) 4 Series Express Chipset Family, Intel Corporation compatible
Adapter Description Mobile Intel(R) 4 Series Express Chipset Family
Adapter RAM 1.00 GB (1,073,741,824 bytes)
Installed Drivers igxprd32.dll
Driver Version 6.14.10.4980
INF File oem21.inf (iCNT0 section)
Color Planes Not Available
Color Table Entries Not Available
Resolution Not Available
Bits/Pixel Not Available
Memory Address 0xF6C00000-0xF6FFFFFF
Memory Address 0xE0000000-0xF7FFFFFF
I/O Port 0x0000EF98-0x0000EF9F
IRQ Channel IRQ 16
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF
Driver c:windowssystem32driversigxpmp32.sys (6.14.10.4980, 5.77 MB (6,045,504 bytes), 4/13/2010 1:48 PM)
Name Mobile Intel(R) 4 Series Express Chipset Family
PNP Device ID PCIVEN_8086&DEV_2A43&SUBSYS_024F1028&REV_073&61AAA01&0&11
Adapter Type Not Available
Adapter Description Intel Corporation
Adapter RAM Not Available
Installed Drivers Not Available
Driver Version Not Available
INF File 6.14.10.4980 (oem21.inf section)
Color Planes iCNT1
Color Table Entries Not Available
Resolution Not Available
Bits/Pixel Not Available
Memory Address 0xF6B00000-0xF6BFFFFF
Driver c:windowssystem32driversigxpmp32.sys (6.14.10.4980, 5.77 MB (6,045,504 bytes), 4/13/2010 1:48 PM)
Audio Information
--------------------
Name IDT High Definition Audio CODEC
Manufacturer IDT
Status OK
PNP Device ID HDAUDIOFUNC_01&VEN_111D&DEV_76B2&SUBSYS_1028024F&REV_10034&3870D230&0&0001
Driver c:windowssystem32driverssthda.sys (5.10.6017.1, 1.32 MB (1,381,914 bytes), 4/13/2010 1:54 PM)
Name Intel(R) High Definition Audio HDMI Service
Manufacturer Intel(R) Corporation
Status OK
PNP Device ID HDAUDIOFUNC_01&VEN_8086&DEV_2802&SUBSYS_80860101&REV_10004&3870D230&0&0201
Driver c:windowssystem32driversintchdmi.sys (5.10.01.1046 built by: WinDDK, 107.50 KB (110,080 bytes), 4/13/2010 1:54 PM)
MiniDump Files
----------------
Mini081010-01.dmp 8/10/2010 11:38:45 AM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x100000d1 0x00000000 0x00000002 0x00000008 0x00000000 32-bit C:WINDOWSMinidumpMini081010-01.dmp 2 15 2600
Mini081110-01.dmp 8/11/2010 11:21:52 AM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x100000d1 0x00000000 0x00000002 0x00000008 0x00000000 32-bit C:WINDOWSMinidumpMini081110-01.dmp 2 15 2600
Mini081610-01.dmp 8/16/2010 11:04:17 AM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x100000d1 0x00000000 0x00000002 0x00000008 0x00000000 32-bit C:WINDOWSMinidumpMini081610-01.dmp 2 15 2600
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Intel Core2 Duo Processor E8400 Driver Update UtilitySupported OS: Windows 10, Windows 8.1, Windows 7, Windows Vista, Windows XPFile Version: Version 5.6.10.59951 File Size: 4.3 MB File Name: DriverEasy_Setup.exeOverall Rating: |
Intel Core 2 Duo Processor E8400 DriverIntelSource: Manufacturer Website (Official Download)Device Type: BIOS / Motherboard (Utility) Supported OS: Win 10, Win 10 x64, Win 8.1, Win 8.1 x64, Win 8, Win 8 x64, Win 7, Win 7 x64, Win Server 2008, Win Server 2008 x64, Win Vista, Win Vista x64, Win 2003 Server, Win Server 2003 x64, Win XP Home, Win XP Pro, Win XP Pro x64, Win 2000 Workstation, Win 2000 Server, Other File Version: Version 5.50 File Size: 3.9 MB File Name: pidenu44.msiOverall Rating: (1 rating, 1 review) 1,678 Downloads Submitted Jul 11, 2016 by siddhik (DG Staff Member):'Processor Identification Utility File' |
Intel Core2 Duo Processor E8400 DriverIntelSource: Manufacturer Website (Official Download)Device Type: BIOS / Motherboard (Utility) Supported OS: Win 10, Win 10 x64, Win 8.1, Win 8.1 x64, Win 8, Win 8 x64, Win 7, Win 7 x64, Win Server 2008, Win Server 2008 x64, Other Unix, Other File Version: Version 3.0.0.23 File Size: 60.2 MB File Name: IPDT_Installer_3.0.0.25.W_x86_3.0.0.25.W.MP_x64.exe186 Downloads Submitted Mar 2, 2016 by Sujithas (DG Staff Member):'Processor Diagnostic Utility File' |
Intel Core2 Duo Processor E8400 DriverIntelSource: Manufacturer Website (Official Download)Device Type: BIOS / Motherboard (Utility) Supported OS: Win 10, Win 10 x64, Win 8.1, Win 8.1 x64, Win 8, Win 8 x64, Win 7, Win 7 x64, Win Server 2008, Win Server 2008 x64, Win Vista, Win Vista x64, Win 2003 Server, Win Server 2003 x64, Win XP Home, Win XP Pro, Win XP Pro x64, Win 2000 Workstation, Win 2000 Server, Other File Version: Version 5.40 File Size: 3.9 MB File Name: pidenu43.msi52 Downloads Submitted Mar 3, 2016 by siddhik (DG Staff Member):'Processor Identification Utility File' |
Intel Core2 Duo Processor E8400 DriverIntelSource: Manufacturer Website (Official Download)Device Type: BIOS / Motherboard (Utility) Supported OS: Win 10, Win 10 x64, Win 8.1, Win 8.1 x64, Win 8, Win 8 x64, Win 7, Win 7 x64, Win Server 2008, Win Server 2008 x64, Win Vista, Win Vista x64, Win 2003 Server, Win Server 2003 x64, Win XP Home, Win XP Pro, Win XP Pro x64, Win 2000 Workstation, Win 2000 Server, Other File Version: Version 5.60 File Size: 4.0 MB File Name: pidenu45.msi31 Downloads Submitted May 23, 2017 by Sharmila (DG Staff Member):'Processor Identification Utility File - OS: Windows Server 2012' |
Intel Core2 Duo Processor E8400 DriverIntelSource: Manufacturer Website (Official Download)Device Type: BIOS / Motherboard (Utility) Supported OS: Win 10, Win 10 x64, Win 8.1, Win 8.1 x64, Win 8, Win 8 x64, Win 7, Win 7 x64, Win Server 2008, Win Server 2008 x64, Other File Version: Version 4.0.0.29 File Size: 110.2 MB File Name: IPDT_4.0.0.29_src.zip26 Downloads Submitted May 29, 2017 by Varutharaj (DG Staff Member):'Processor Diagnostic Utility File - OS: Windows Server 2012' |
Intel Core2 Duo Processor E8400 DriverIntelSource: Manufacturer Website (Official Download)Device Type: BIOS / Motherboard (Utility) Supported OS: Win 10, Win 10 x64, Win 8.1, Win 8.1 x64, Win 8, Win 8 x64, Win 7, Win 7 x64, Win Server 2008, Win Server 2008 x64 File Version: Version 4.1.0.24 File Size: 205.9 MB File Name: IPDT_Installer_4.1.0.24.exe12 Downloads Submitted Jan 11, 2018 by Sharmila (DG Staff Member):'Processor Diagnostic Utility File - OS: Windows Server 2012' |
Intel Core2 Duo Processor E8400 DriverIntelSource: Manufacturer Website (Official Download)Device Type: BIOS / Motherboard (Utility) Supported OS: Win 10 x64, Win 8.1 x64, Win 8 x64, Win 7 x64, Win Server 2008 x64 File Version: Version 4.1.0.29 File Size: 104.5 MB File Name: IPDT_Installer_4.1.0.29_64bit.exe2 Downloads Submitted Aug 30, 2018 by siddhik (DG Staff Member):'Processor Diagnostic Utility File is to verify the functionality of a Microprocessor. The diagnostic tool checks for brand identification, verifies the processor operating frequency, tests specific processor features, and performs a stress test on the processor.' |
Intel Core2 Duo Processor E8400 DriverIntelSource: Manufacturer Website (Official Download)Device Type: BIOS / Motherboard (Utility) Supported OS: Win 10, Win 8.1, Win 8, Win 7 File Version: Version 4.1.0.31 File Size: 103.0 MB File Name: IPDT_Installer_4.1.0.31_32bit.exe1 Download Submitted Oct 31, 2018 by Sharmila (DG Staff Member):'Processor Diagnostic Utility File, Double click on the downloaded file to launch the installation program' |
Intel Core2 Duo Processor E8400 DriverIntelSource: Manufacturer Website (Official Download)Device Type: BIOS / Motherboard (Utility) Supported OS: Win 10, Win 8.1, Win 8, Win 7, Win Server 2008 File Version: Version 4.1.2.34 File Size: 10.1 MB File Name: IPDT_Installer_4.1.3.35_32bit.exeSubmitted Jul 23, 2019 by Sharmila (DG Staff Member): 'Processor Diagnostic Utility File, Double click on the file to launch installation.' |
Intel Core2 Duo Processor E8400 DriverIntelSource: Manufacturer Website (Official Download)Device Type: BIOS / Motherboard (Utility) Supported OS: Win 10 x64, Win 8.1 x64, Win 8 x64, Win 7 x64, Win Server 2008 x64 File Version: Version 4.1.2.34 File Size: 11.2 MB File Name: IPDT_Installer_4.1.3.35_64bit.exeSubmitted Jul 23, 2019 by Sharmila (DG Staff Member): 'Processor Diagnostic Utility File, Double click on the file to launch installation.' |